Job Description

Restaurant General ManagerWe are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service.Job Duties:Manage and oversee the entire restaurant operationDeliver exceptional guest servicesEnsuring guest satisfactionPlan new and update existing menusPlan and develop the overall restaurant marketing strategyManage restaurant's tech stack.Respond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTerminate employees when necessaryTraining and evaluate staff performanceManage food cost, forecast requirements, and maintain inventoryManage restaurant supplies including smallwaresControl costs and minimize wasteCreate and nurture a positive working environmentImplement innovative strategies to improve productivity, sales, and food quality.Job Requirements:Ideally, 5+ years of experience as a Restaurant General Manager or similar roleIdeally, 5+ years of experience customer service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsCulinary school diploma or BS degree in Business AdministrationCompensation: $65,000.00 - $75,000.00 per yearBorn into a family with 15 children, Jose Ramirez was "lucky number 7." He started his pursuit of this dream as a 13-year-old bagboy at a grocery store in what is known as The Highlands area of Denver. He later worked as a server at Las Palmas, working 60-70 hours per week, eventually becoming the server manager. He would work so much that he would oftentimes sleep in his car while providing for his wife, Martha, and his two sons, Luis and Daniel. Jose saved up enough money to open up the first Los Dos Potrillos location in Centennial in 2002. Jose opened this first location of Los Dos with just $5.18 left in his bank account. Having sunk everything he had into his restaurant, Jose would tell these first customers of Los Dos that if they didn't like the food, he'd buy it for them. Now with four locations in Centennial (the original location), Littleton, Highlands Ranch, and Parker, Los Dos Potrillos provide customers in the South Metro area with "Real Mexican Food" while maintaining a family-friendly, "hole-in-the-wall" experience thanks to years of hard work by Jose Ramirez and his family.

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