Job Description

Job Description

The always beautiful Radisson Hotel Lacrosse is looking for their next sales expert to lead as Director of Sales & Marketing . As an Executive Leader of the property’s sales department, you will be responsible to drive all top line revenues in assigned hotel with leadership, revenue management, and marketing/sales.

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Benefits when you Make It Your Choice:

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1st Day

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• Employee Hotel Discount Rate
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• Friends and Family Hotel Discount Rate
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• Free Daily Meal
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• Paid Vacation
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• Personal Holiday
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• Paid Holidays
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1st of the Month following 30 days :

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• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
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• Employer paid Accident insurance and HSA contribution
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• 401(k) Retirement Plan
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Key Responsibilities:

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• Participates in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies
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• Develops and implements strategies and practices which support employee engagement
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• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
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• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
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Responsibility #1 (75%): Directing and establishing sales goals and customer relationships that align with the monthly, quarterly, and annual forecast. Providing direction and coaching to team on meeting and exceeding deliverables.

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Responsibility #2 (20%): Providing exceptional communication to Executive Committee, Corporate and Ownership to ensure developments, goals and demands are being met as business needs evolve.

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Responsibility #3 (5%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

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Requirements:

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• High school diploma required, bachelor’s degree preferred
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• Minimum five years sales management experience within the hotel industry
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• Minimum two years at an upscale brand in past five years in sales management
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• General knowledge of contract laws
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• Experience managing owner relationships
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• Experience managing a team
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• Able to resolve conflicts; guests, supervisor and employee
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• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
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• Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
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• Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
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• Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
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• Ability to travel
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Physical Demands:

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• Required to stand, sit, and walk for extended periods of times
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• Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
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• Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.
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Job Tags

Full time, Contract work, Temporary work, Work at office

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