Job Description

Job Description

Job Description

Join Our Team as a Receptionist!

We are looking for an organized, professional, and welcoming Receptionist to be the face of our nursing home in West Haven. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for providing exceptional service to residents, families, and staff members. Whether you’re new to being a receptionist or have prior experience, we want to hear from you!

Key Responsibilities:

• Serve as the primary point of contact for all visitors, residents, and employees while ensuring that the reception area operates smoothly and efficiently.
• Oversee the reception desk schedule and ensure that all front desk staffing needs are met, including coordinating coverage for breaks, vacations, and weekends.
• Provide top-notch customer service by greeting visitors with a smile, addressing inquiries, and directing calls and requests appropriately.
• Assist with basic administrative tasks, including data entry, maintaining visitor logs, managing incoming/outgoing mail, and ensuring a well-organized reception area.
• Act as a liaison between departments, staff, residents, and families, ensuring accurate and timely communication.

What We’re Looking For:

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and general computer skills.
• Exceptional verbal and written communication skills, with a professional demeanor.
• A positive, warm, and approachable personality with a passion for helping others.
• Flexibility to work weekends or additional hours as needed.
• Cashiering experience supporting resident financial management and transactions.
• Looking for someone dependable who can adhere to their assigned schedule.

Benefits of Joining Our Team:

• Competitive pay and comprehensive benefits package
• A fun, supportive and collaborative work environment
• Opportunities for professional growth and development

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